Bookmark this page on your mobile

QR Code image

What is this?

Daily Court Reporter - News Closed captions, brought to you by a Gahanna company

 

Closed captions, brought to you by a Gahanna company

BRANDON KLEIN, Daily Reporter Staff Writer

Nearly everyone with a television has heard the phrase "closed captions, brought to you by ..." Except, of course, for those who are in need of the service that displays readable text on TV and other video screens: The deaf and those with partial hearing loss.

"The rest of the world takes it for granted," said Adam Grover, the founder of CaptionLabs.

The Gahanna-based company is one of the few closed captioning companies in the Midwest market.

Grover started the company in 2005 as a spin-off of his production company, Media Images, when he needed closed captioning services.

But the only local company in central Ohio at the time was charging $500 per half hour for its services, which was too expensive for Grover's client.

So he obtained his own closed captioning equipment and stumbled upon a market where he had 20 customers in a matter of weeks, he said.

"We got into this business by accident and we continue to be surprise about the number of people that need the service," Grover said.

About 37.5 million U.S. adults have reported hearing problems, according to the National Institute on Deafness and Other Communication Disorders.

There can be misconceptions about closed captioning services, he added. People may think captioning services strictly involves someone typing on a keyboard or using digital assistant software such as Apple's Siri.

Grover said stenographers are used for live captioning, which his company doesn't do much in its line of work, while voice assistants are still not accurate in transcribing all the time.

Grover and his eight-person team at its Gahanna office, plus about 30 contractors who work from home, handle the transcribing services in post-production for a variety of content including training materials, sales presentations and religious programming.

The majority of CaptionLabs' customers are concentrated east of the Mississippi River with some concentrations in Texas and California, where Grover's competitors are mostly located. Other clients are based abroad including in the United Kingdom and parts of Africa.

"We have an advantage in the Midwest," Grover said. "There's the fact that we're much nicer (compared with our competitors in California)."

Grover said the company's growth has doubled several times in prior years. He declined to provide any revenue figures but said "it was certainly in the seven figures."

A central Ohio native, the CaptionLabs founder lived near Groverport while attending a private school in Canal Winchester.

Since he graduated from the school more than two decades ago, he completed a church internship before starting his own company. Grover now lives in Blacklick, not far from the CaptionLabs office.

CaptionLabs has worked on a variety of projects to expand its services. In 2012, the company developed StationDrop, a platform that delivers full-length TV programming electronically over the Internet to the station.

"Digital delivery raises your bottom line big time! StationDrop saves our clients money because they no longer need to pay for videotapes, tape recorders, staff time, or shipping," stated Ben Kalb, a broadcast engineer who created StationDrop. "We aim to provide the best service and the fastest turnaround in the industry and StationDrop helps us do just that."

The company is also expanding into visual description services for people who are visually-impaired, Grover said. The company has other projects in the pipeline, though Grover wouldn't disclose what those projects are.

Among its challenges, CaptionLabs often struggles to find employees with previous closed captioning skills in central Ohio. "Almost nearly impossible," Grover said. Ultimately, the company has to train its employees and contractors from scratch.

But Grover said his team is passionate about providing an essential service for a large community.

"It's socially responsible to closed caption your media," he said. That's why corporations and other companies provide funding for the service and are credited with the "brought-to-you-by" phrase.

"It's a great marketing opportunity," Grover said.

For CaptionLabs, the company works more behind the scenes, he said. The clients who request the service are normally the one's who do not need it, but Grover said he's been thrilled about the response.

"We're the invisible wizard in the background," he said.

Date Published: February 26, 2018

 

Copyright © 2018 The Daily Reporter - All Rights Reserved

 

Ohio team addressing opioid epidemic continues work

The Ohio team within a regional group addressing the opioid crisis met recently to identify state programs that target the crisis and gaps where more help may be needed.

Bill would let residents request street signs

A Columbus lawmaker duo believes local residents know best when it comes to speed limits on neighborhood streets and where a stop sign might make a busy intersection safer.

Ohio Bureau of Workers’ Compensation secured three convictions in January

Two convicted for work comp fraud, one convicted for lapsed coverage

Court upholds state law changing municipal tax system

Judge David Cain, Franklin County Common Pleas Court, recently denied a challenge by more than 160 municipalities to a state law creating a new option for Ohio businesses subject to the municipal net profit tax. Judge Cain’s ruling both denied a request for a preliminary injunction to block the law and granted final judgement in favor of the State of Ohio.

Online schools in Ohio deliver education in a different way

Ohio’s funding dispute with the Electronic Classroom of Tomorrow (ECOT) has thrust virtual classrooms into the spotlight. As the case makes its way through the highest levels of the state’s justice system, Mark Weiker, partner at Albeit Weiker, LLP in Columbus, presents readers with an overview of how online schools operate and the legal status of students who were affected by ECOT’s closing.

18th annual Brother Raymond L. Fitz Award co-recipients announced

Dayton man sentenced to 120 months in prison for distributing fentanyl

Nicholas Gay, 37, of Dayton, was sentenced in U.S. District Court to 120 months in prison for distributing fentanyl.

Ohio EMA now accepting safe room applications

The Ohio Safe Room Rebate Program is once again accepting applications. The program provides a rebate for the purchase and construction/installation of tornado safe rooms for Ohio homeowners selected for the program.

Raiders use comeback to defeat Vikings

The Wright State men's basketball team down by as much as eight in the second half came on strong to take down Cleveland State Monday night 72-63 at WSU's Nutter Center.

The University of Dayton wins $10,000 Ohio Opioid Technology Challenge award

The University of Dayton Research Institute has won a $10,000 Ohio Opioid Technology Challenge award for a program that will teach people with opioid addictions how to reduce their cravings by regaining control of their brains.

Five individuals plead guilty to roles in armed bank robberies

One defendant engaged in gunfight with off-duty police officer during robbery

Depressed? Drug-free treatments can make life enjoyable again

(BPT) The cloud of depression darkens many lives, affecting 300 million people around the world, according to the World Health Organization.

Ballot Board approves language for issue regarding congressional redistricting, certifies proposed amendment as a single ballot issue

The Ohio Ballot Board recently approved ballot language for a statewide issue that will appear before voters during the 2018 Primary Election. The panel also approved an explanation of the issue and an argument against it.

Ohio printer who donated shirts, flags honoring fallen officers an example of conscientious business

Last month was a busy one for a Westerville businessman who likens himself to a 21st-century incarnation of Ben Franklin.

Signs of hope

Call me a contrarian. Or even a Pollyanna. But when everyone around me is filled with gloom and despair, seeing dire portents in every political headline, I try to find trends that encourage me.

Constitutionality considered of state law banning adults with certain juvenile offenses from possessing firearms

The Ohio Supreme Court on Tuesday, February 27th, heard three oral arguments, including an appeal from a Hamilton County man who was convicted for illegally possessing a gun. The basis for his indictment was a state law that prohibits a person from having a weapon if the person was found delinquent of a violent offense as a juvenile. He argues the law is unconstitutional because it equates criminal convictions in adult courts with adjudications in juvenile courts.

ABA urges attorney general to continue administrative closure in immigration cases

The American Bar Association has filed an amicus brief with the U.S. Department of Justice, outlining reasons why the attorney general should not withdraw the ability of immigration judges to use administrative closure to suspend deportation proceedings.

See how much your tax refund can build your 529 plan

Your federal tax refund can make a great boost to your CollegeAdvantage account. It’s also a smart and easy saving strategy. The average 2016 federal tax refund was $2,697. By adding $2,700 a year to your Ohio 529 Plan over 18 years, you could cover over 40% of college at an Ohio four-year public university.

Three people charged for their roles in conspiracy to recruit poor and homeless people and file fraudulent tax returns on their behalf

Three people were charged in federal court for their roles in a conspiracy to recruit poor and homeless people to allow them to file fraudulent tax returns on their behalf, said U.S. Attorney Justin E. Herdman and IRS Special Agent in Charge Ryan L. Korner.

$8 Million available through Ohio’s Community Connectors Program

For the fourth year, community organizations, faith- or values-based groups and businesses are being asked to partner to encourage one-on-one mentorship in Ohio’s schools and help give more students access to role models who can motivate and inspire them.